Editing parameters (Customer Portal)
- Pascal Perreault [Okapya]
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Once you have gone to the Custom fields page (see Configuring the Customer Portal custom field), click Edit Parameters to customize the various Customer Portal custom field settings:
The following page will appear:
Parameters
These parameters control how the Customer Portal custom field will behave.
Setting | Description |
|---|---|
Checklist Field | Select the Checklist custom field that you want shown on your customer portal. Choose a Checklist custom field that is applicable to the same context (projects and issue types) as the Customer Portal custom field. |
Show on Create screen | When enabled, the checklist will be visible when users create requests on the customer portal. You can disable this feature to hide the checklist on the Create screen. This can be useful if your goal is to show only the checklist progress on the View screen. |
Show on View screen | When enabled, the checklist will be visible when users view their requests on the customer portal. |