{"xsrfToken":"db1a5c59f1e6367f26b165558e93c163767b63f0_lout","branding":{"id":"3","key":"chkhel","name":"Okapya Support","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/19","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#16427d","headerLinkHoverBGColor":"#16427d","headerBadgeColor":"#16427d"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Okapya Help Center","sharedPortalName":"Okapya Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Okapya Help Center","sharedPortalName":"Okapya Help Center","localeDisplayName":"English (United States)"},"fr-FR":{"localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0952a5","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"chkhel","projectId":10901,"serviceDeskId":3,"name":"Okapya Support","description":"<p>Welcome! You can raise a request for \"Checklist for Jira | Entreprise\" (Data Center), \"Checklist for monday\" or \"Connectors for Jira\" from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"70","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11517,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11517","groups":[15],"key":""},{"id":"65","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11517,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11517","groups":[14],"key":""},{"id":"11","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":11517,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11517","groups":[3],"key":""},{"id":"71","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11500,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11500","groups":[15],"key":""},{"id":"66","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11500,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11500","groups":[14],"key":""},{"id":"13","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11500,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11500","groups":[3],"key":""},{"id":"72","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11510,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11510","groups":[15],"key":""},{"id":"67","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11510,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11510","groups":[14],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":11510,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11510","groups":[3],"key":""},{"id":"73","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11545,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11545","groups":[15],"key":""},{"id":"68","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11545,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11545","groups":[14],"key":""},{"id":"15","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":11545,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11545","groups":[3],"key":""},{"id":"69","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11506,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11506","groups":[14],"key":""},{"id":"74","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11506,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11506","groups":[15],"key":""},{"id":"10","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":11506,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11506","groups":[3],"key":""},{"id":"51","name":"Product Feature","descriptionHtml":"","callToAction":"Product Feature","introHtml":"","icon":11618,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11618","groups":[],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11618,"iconUrl":"https://okapya.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11618","groups":[],"key":""}],"reqGroups":[{"id":3,"name":"Checklist for Jira (Server / Data Center)"},{"id":14,"name":"Checklist for monday"},{"id":15,"name":"Connectors for Jira"}],"orderMapping":{"13":[69,65,67,68,66],"14":[69,65,66,67,68],"15":[74,73,72,71,70],"3":[10,11,14,15,13],"11":[13]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"HELP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5YTNkYmI0ZC0zNmM0LTRjMTEtOTY4Yi04MzlmMmE5M2Y4ZDMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDkwMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzQ4MzY4OTQsIm5iZiI6MTczNDgzNTY5NH0.9DCArDEL1-63FwXmYZeAmrWKZrLCXHEmVStq4MLU1u8","targetCollection":"upload-project-10901","endpointUrl":"https://api.media.atlassian.com","clientId":"9a3dbb4d-36c4-4c11-968b-839f2a93f8d3","tokenDurationInMins":20}},"sharedPortal":{"name":"Okapya Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/3?xdm_e=https%3A%2F%2Fokapya.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI5ODNkNjZhNjQ1OGVhY2QxMTg1Mjk2OThjNDFhNTQ0NDJlNWRlYTY4MjY2ZTc1YzM1MDViMzI0ZmRiMWMwYWQ1IiwiaXNzIjoiamlyYTphZjBhZTc5YS01ZmRmLTRkMjItOWVlMy02YmQyYmY0ZmFlOTMiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNzM0ODM2NTk0LCJpYXQiOjE3MzQ4MzU2OTR9.1vYzig2KfQTUai3K1R9ETRQ02hxRuXZe7HbKeMQmdtU\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImppcmE6YWYwYWU3OWEtNWZkZi00ZDIyLTllZTMtNmJkMmJmNGZhZTkzIiwiY29udGV4dCI6eyJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9va2FweWEuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvb2thcHlhLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkhFTFAiLCJpZCI6IjEwOTAxIn19fSwiZXhwIjoxNzM0ODM2NTk0LCJpYXQiOjE3MzQ4MzU2OTR9.UglKRPCITRew7pGFR_Pest8LI4mtpl-rfYoo2IsqMXY\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://okapya.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://okapya.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"HELP\\\",\\\"id\\\":\\\"10901\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"HELP\\\",\\\"project.id\\\":\\\"10901\\\",\\\"servicedesk.serviceDeskId\\\":\\\"3\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://okapya.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}