Notify a user when they are assigned to an item

available since 6.2.0

Using a Checklist changed trigger, you can capture the moment that a user is assigned to an item and use Smart Values to notify the user of their new assignment. You can set up an automation rule to email a user whenever they are assigned an item.

To set up the automation rule:

1. Select the Checklist changed trigger. Complete the fields as follows:

   • Checklists: Select the checklist that you want the trigger to watch.

   • Triggering event: Select Item assigned.

   • Run items separately: Enable this option.
     
     

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2. Add a Send email action. In the To field, insert the {{checklist.item.assigneeEmail}} Smart Value. You can use the other values to tailor the email to your preferences.
   
   

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3. Name and publish your automation rule.