Overview

Okapya Software Solutions inc. takes seriously security management and as such only relies on secured and reliable infrastructures. Checklist for JIRA Cloud is hosted on Heroku (a Salesforce company), a proven Platform as a Service (PaaS) provider.

Data storage

Checklist's specific data is stored on Heroku Postgress. No data about issues, projects or users are stored except for their associated IDs so that Checklist can know its relationship to them. All data is backed up daily and retained for seven days.  

Facilities

Heroku's servers running Checklist for JIRA are hosted in the US Region. 

People and access

Our support team maintains an account on all cloud systems and applications for the purposes of maintenance and support. This support team accesses hosted applications and data only for purposes of application health monitoring and performing system or application maintenance, and upon customer request via our support system. Within Okapya Software Solutions inc., only authorized employees have access to application data. 

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